Cookie Policy
Understanding how Cafe Rio uses cookies to enhance your food ordering experience
1. Introduction
This Cookie Policy explains how Cafe Rio ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at cafe-rios.digital (the "Service"). This policy is designed to help you understand what cookies are, how we use them, and what choices you have regarding their use.
By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. This policy should be read alongside our Privacy Policy, which provides additional information about how we collect and use your personal information.
For food service businesses like ours, cookies play a crucial role in providing personalized ordering experiences, remembering your delivery preferences, maintaining your cart contents, and improving our overall service quality.
2. What Are Cookies
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work more efficiently and provide reporting information.
How Cookies Work
When you visit our website, we may place cookies on your device that allow us to recognize your browser and capture certain information. These cookies help us remember your preferences, understand how you use our site, and improve your overall experience.
Types of Cookies
Session Cookies: These are temporary cookies that remain on your device until you close your web browser. They help us track your journey through our website during a single browsing session.
Persistent Cookies: These cookies remain on your device for a predetermined period or until you delete them manually. They help us remember your preferences for future visits.
First-Party Cookies: These are set directly by our website and can only be read by our domain.
Third-Party Cookies: These are set by domains other than our own, such as analytics providers or advertising networks.
3. Why We Use Cookies
We use cookies for several important purposes to enhance your food ordering and dining experience:
Essential Website Functionality
- Maintaining your shopping cart contents as you browse our menu
- Remembering your login status and user preferences
- Processing online food orders and payments securely
- Ensuring website security and preventing fraudulent activity
Performance Improvement
- Analyzing website traffic and user behavior patterns
- Identifying popular menu items and ordering trends
- Optimizing website speed and performance
- Troubleshooting technical issues
User Experience Personalization
- Remembering your delivery address and contact information
- Storing your favorite menu items and dietary preferences
- Customizing content based on your location
- Providing relevant restaurant recommendations
Analytics and Statistics
- Understanding which pages are most popular
- Measuring the effectiveness of our marketing campaigns
- Tracking conversion rates for online orders
- Generating reports on website usage patterns
Marketing and Advertising
- Showing you relevant advertisements on other websites
- Measuring the effectiveness of our advertising campaigns
- Providing personalized offers and promotions
- Retargeting visitors who have shown interest in our food
4. Types of Cookies We Use
Below is a comprehensive list of the cookies we use on our website, organized by category:
4.1 Strictly Necessary Cookies
These cookies are essential for the proper functioning of our website and cannot be disabled.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Cafe Rio | Maintains user session and login state | Session | Browser close |
| cart_contents | Cafe Rio | Stores shopping cart items and quantities | Persistent | 30 days |
| delivery_address | Cafe Rio | Remembers customer delivery location | Persistent | 90 days |
| order_preferences | Cafe Rio | Stores dietary preferences and customizations | Persistent | 1 year |
| csrf_token | Cafe Rio | Prevents cross-site request forgery attacks | Session | Browser close |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website and food ordering system.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and sessions | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes users for 24-hour period | Persistent | 24 hours |
| _gat | Google Analytics | Throttles request rate to Google Analytics | Persistent | 1 minute |
| order_analytics | Cafe Rio | Tracks order completion and abandonment | Persistent | 6 months |
| menu_interactions | Cafe Rio | Records menu browsing behavior | Session | Browser close |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization features.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| language_pref | Cafe Rio | Stores preferred language selection | Persistent | 1 year |
| location_region | Cafe Rio | Remembers geographic region for menu pricing | Persistent | 6 months |
| ui_preferences | Cafe Rio | Customizes user interface settings | Persistent | 1 year |
| favorite_items | Cafe Rio | Stores list of customer's favorite menu items | Persistent | 1 year |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements and marketing content relevant to you.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Enables Facebook advertising and remarketing | Persistent | 3 months | |
| _fbc | Stores Facebook click identifier | Persistent | 1 year | |
| marketing_segment | Cafe Rio | Categorizes users for targeted promotions | Persistent | 90 days |
| campaign_source | Cafe Rio | Tracks marketing campaign effectiveness | Persistent | 30 days |
5. Third-Party Cookies
We work with several trusted third-party service providers who may set cookies on your device when you use our website:
Google Analytics
We use Google Analytics to understand how visitors use our website and food ordering system. Google Analytics uses cookies to collect information about your use of our site, including your IP address, browser type, operating system, referring website, pages visited, and time spent on our site.
Privacy Policy: https://policies.google.com/privacy
Facebook Pixel
We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to show you relevant ads on Facebook and Instagram. This service helps us understand which of our marketing efforts are most successful in driving food orders.
Privacy Policy: https://www.facebook.com/privacy/explanation
Payment Processors
When you place an order, our payment processing partners may set cookies to ensure secure transaction processing and fraud prevention.
Delivery Partners
If you choose delivery through third-party services, those providers may set their own cookies to track order status and optimize delivery routes.
6. Cookie Duration
Different cookies remain on your device for different periods:
Session Cookies
These cookies are automatically deleted when you close your web browser. They include:
- PHPSESSID (user session management)
- csrf_token (security protection)
- menu_interactions (browsing behavior)
Persistent Cookies Lifespan Table
| Duration | Cookie Names | Purpose Category |
|---|---|---|
| 1 minute | _gat | Analytics throttling |
| 24 hours | _gid | Analytics user identification |
| 30 days | cart_contents, campaign_source | Shopping cart, marketing |
| 3 months | _fbp, marketing_segment | Facebook advertising |
| 6 months | order_analytics, location_region | Performance analytics |
| 1 year | _fbc, order_preferences, language_pref, ui_preferences, favorite_items | Advertising, functionality |
| 2 years | _ga | Google Analytics |
7. How to Manage Cookies
You have several options for managing cookies on your device:
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Below are instructions for popular browsers:
Google Chrome
- Click the three dots menu in the top-right corner
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie settings from the available options
- To delete existing cookies, click "See all cookies and site data"
- Find "cafe-rios.digital" and click "Remove" to delete our cookies
Mozilla Firefox
- Click the hamburger menu (three lines) in the top-right corner
- Select "Settings" from the menu
- Click "Privacy & Security" in the left sidebar
- Scroll down to the "Cookies and Site Data" section
- Choose your cookie preferences or click "Manage Data"
- Search for "cafe-rios.digital" to manage our specific cookies
- Click "Remove Selected" to delete chosen cookies
Safari
- Click "Safari" in the top menu bar
- Select "Preferences" from the dropdown
- Click the "Privacy" tab
- Choose your cookie settings under "Cookies and website data"
- Click "Manage Website Data" to see stored cookies
- Search for "cafe-rios.digital" to find our cookies
- Select our domain and click "Remove" or "Remove All"
Microsoft Edge
- Click the three dots menu in the top-right corner
- Select "Settings" from the menu
- Click "Cookies and site permissions" in the left sidebar
- Select "Cookies and stored data"
- Choose your cookie preferences
- Click "See all cookies and site data" to manage existing cookies
- Search for "cafe-rios.digital" and remove as needed
7.2 Opt-Out Links
You can also opt out of specific tracking services:
- Google Analytics: Download the Google Analytics Opt-out Browser Add-on
- Facebook Advertising: Manage your Facebook ad preferences
- Digital Advertising Alliance: Opt out of interest-based advertising
- Network Advertising Initiative: Consumer opt-out page
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies for the best experience
- Customize your cookie preferences by category
- Reject non-essential cookies
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by clearing your browser cookies and revisiting our site.
8. Consequences of Disabling Cookies
Important Notice
Disabling cookies may significantly impact your experience on our website and food ordering system.
If you choose to disable cookies, you may experience the following limitations:
Essential Functionality Issues
- Unable to maintain items in your shopping cart between page visits
- Difficulty completing online food orders and payments
- Need to re-enter delivery address and contact information for each order
- Unable to stay logged in to your account
- Loss of saved favorite menu items and dietary preferences
Reduced Personalization
- No customized menu recommendations based on your preferences
- Unable to remember your preferred restaurant location
- Default language and region settings will apply
- No personalized offers or promotions
Performance Impact
- Slower website loading times
- Repeated requests for location and preference information
- Less efficient order processing
- Potential security vulnerabilities
We strongly recommend keeping essential cookies enabled to ensure proper functioning of our food ordering system and to provide you with the best possible dining experience.
9. Do Not Track Signals
Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no standard way for websites to respond to DNT signals, and different browsers implement DNT differently.
Our Response to DNT: At this time, our website does not respond to DNT signals. However, we provide you with comprehensive cookie management options through our cookie consent tool and browser settings.
Browser DNT Settings: If you wish to enable DNT in your browser:
- Chrome: Settings > Privacy and security > Cookies and other site data > Send a "Do Not Track" request
- Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" request
- Safari: Preferences > Privacy > Ask websites not to track me
- Edge: Settings > Privacy, search, and services > Send Do Not Track requests
We are monitoring industry developments regarding DNT standards and may update our practices in the future.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes to this policy, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you through our website banner or email if you have an account
- Provide clear information about what has changed
- Give you an opportunity to review and accept the updated policy
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.
Version History:
- Version 1.0 - January 15, 2026: Initial publication
- Future updates will be documented here
11. Contact Us
Questions About Our Cookie Policy?
If you have any questions, concerns, or requests regarding this Cookie Policy or how we use cookies, please don't hesitate to contact us:
Our customer service team is available to help you understand and manage your cookie preferences. We typically respond to all inquiries within 24-48 hours during business days.
12. More Information
For additional information about cookies and online privacy, you may find these external resources helpful:
Cookie Education Resources
- All About Cookies - Comprehensive cookie information
- Cookiepedia - Cookie database and information
- Your Online Choices - European advertising opt-out
Browser Help Pages
- Google Chrome Cookie Help
- Firefox Privacy & Security Help
- Safari Cookie Management
- Microsoft Edge Cookie Help
Privacy Regulations
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- FTC Online Tracking Guide
These resources are provided for your convenience and education. We are not responsible for the content or accuracy of external websites.